Managerial Skills & Communication
Course code: 7STI-004
Course Description
Effective communication and negotiation skills form the foundation for fostering positive and productive working relationships with co-workers, clients, and professional colleagues. This course equips participants with fundamental skills essential for effective workplace connections, enhancing competitiveness in today’s dynamic business environment.
Management skills encompass a diverse range of abilities enabling effective leadership. Universally applicable across various industries, these skills include empowering employees to take ownership of projects, cultivating an energetic and highly motivated workplace, expressing proper appreciation for employee accomplishments, supporting colleagues under stress, and providing rewards and incentives for outstanding performance. Managers play a pivotal role in effective communication within the organization, acting as a crucial connection point bridging gaps between lower-level employees and top-level executives.
Program Benefits
- Discuss and understand Management as a key discipline.
- Explain the role of communication in the manager’s job.
- Identify and illustrate the elements and stages in the communication process.
- Explain and demonstrate important management skills & functions through exercises.
- Reflect on self-experience, citing examples of learnable events, etc.
Topics Covered
- Management concepts and practices.
- Time management.
- Motivation and team building.
- Coaching.
- Communication skills.
- Complaint handling and stress management.
Who Should Enroll?
This program is ideal for line, middle, and top-level managers in organizations seeking to enhance their professional skill set and become better managers.
Training Methodology
The training session will be delivered through a brief conceptual presentation in the form of participatory lectures using PowerPoint presentations, group discussions, exercises in groups, and case studies.
Duration: Five days (40 hours)
Delivery Date: [Insert Delivery Date]
Course Instructor: [Instructor Name] [LinkedIn Profile link] [Email]
Venue: [Insert Venue Details]